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At Office Supply Series Shop, we approach your privacy with the same dedication to excellence that we apply to our curated collection of fine writing instruments. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.officesuppliesnew.com.
1. Information We Collect
We collect information to provide our discerning clientele with exceptional service:
- Personal Details: Name, email address, shipping/billing address, and phone number when you place an order for our premium writing instruments or accessories
- Payment Information: Credit card details processed securely through our PCI-DSS compliant system (we do not store full card numbers)
- Browsing Data: Pages visited, products viewed, and interaction with our elegant digital boutique
- Communication Records: Correspondence with our customer service team regarding fountain pen inquiries or stationery needs
2. How We Use Your Information
Your data enables us to deliver the refined shopping experience our writing enthusiasts deserve:
- Process orders for our fountain pens, inks, and fine paper with precision
- Provide personalized recommendations for limited edition collections
- Enhance our website’s functionality to match the sophistication of our products
- Communicate discreetly about order status and exclusive offers
- Improve our services with the same attention to detail we apply to nib craftsmanship
3. Data Sharing & Disclosure
We treat your information with the confidentiality of a sealed ink bottle:
- Service Providers: Trusted partners assisting with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website maintenance
- Legal Requirements: When necessary to comply with laws or protect our rights
- Business Transfers: In the event of a merger or acquisition, with appropriate confidentiality safeguards
We never sell your personal information to third parties.
4. Data Storage & Security
We protect your data with the same care we devote to packaging fragile ink bottles:
- SSL encryption throughout our checkout process
- PCI-DSS compliance for all payment transactions
- Secure servers with restricted access
- Regular security audits to maintain our high standards
5. Your Rights
As a valued customer, you have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Delete your account information (subject to legal retention requirements)
- Opt-out of marketing communications while retaining transactional messages
- Object to certain processing activities
To exercise these rights, please contact our customer service at [email protected].
6. Cookies & Tracking Technologies
Our website uses cookies with the precision of a fine nib:
- Essential Cookies: Enable core functions like secure checkout
- Performance Cookies: Help us improve our site’s functionality
- Analytics Cookies: Understand how writing enthusiasts interact with our collections
- Marketing Cookies: Display relevant offers for fountain pens and accessories
You may adjust cookie settings through your browser, though some features may become unavailable.
7. International Data Transfers
As we serve an international clientele (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection under applicable laws.
8. Policy Updates
We may update this policy as our boutique evolves. Significant changes will be communicated through our website or directly to customers when appropriate.
9. Contact Us
For privacy-related inquiries, please contact:
Office Supply Series ShopAttn: Privacy Officer
1027 Locust Court
Long Beach, CA 90807
United States
Email: [email protected]
Thank you for entrusting us with your personal information as we pursue our shared passion for fine writing instruments.
